Privacy Policy

We only collect information you choose to give us. Through the enquiry form on the Contact page this is your name, email address, telephone number, project location, project type, anticipated start date and message. Through the Home Evolutions Concierge — the chat panel in the corner of the site — this is your name, email address, telephone number, preferred contact method, the answers you give about your property and project, any photographs, plans or documents you choose to attach, and the messages you type.

We do not ask for payment details, government identification or any sensitive personal information through this website.

Enquiry and concierge information is used to reply to you, to discuss a possible construction project, and to keep a record of our correspondence. We do not use it for automated decision-making or profiling.

Every submission is emailed to our office at office@homeevolutionsinc.com with your email address set as the reply-to address, so that our reply comes back to you directly.

The website is hosted and served by Lovable, which also stores submitted enquiries and concierge enquiries in a managed database and stores any files you attach in a private storage area that is not publicly browsable.

Notification emails to our office are sent through Lovable's managed email service from the notify.homeevolutionsinc.com sending domain.

Concierge replies to general questions are generated by a language model provided through Lovable's AI gateway, using our own approved answer library as the source of the answers. The text of your chat messages is processed to produce those replies.

Clients working with us on an active project use Buildertrend, a separate project-management service linked from the Client Portal page. Buildertrend handles that information under its own privacy policy.

This website does not set advertising or tracking cookies and does not run third-party analytics or advertising code.

This website does not maintain a signed-in Client Portal session. The Client Portal page simply links out to Buildertrend, where any sign-in and session handling takes place under Buildertrend's own terms and privacy policy.

Submissions are transmitted over an encrypted connection. Enquiry and concierge records are not readable from the public website — they are written and read only by our server-side code, and any files you attach are held in private storage and shared with our office through time-limited private links. Access is limited to Home Evolutions personnel who need it to respond to you.

The enquiry form and concierge include a hidden field and submission-rate limits to reduce automated spam.

Enquiries are kept for as long as we may reasonably need them to respond and to keep a record of the correspondence, and are removed on request. Records connected to a project we carried out are kept for our normal business and warranty purposes.

We do not sell your information, and we do not share it for advertising or marketing. It is shared only with the service providers described above, who process it on our behalf, or where we are required to by law.

You may ask us for a copy of what you have submitted, ask us to correct it, or ask us to delete it. Write to office@homeevolutionsinc.com or call 631-241-5795 and we will confirm the request and act on it.

This website is intended for adults and is not directed to children.

If this policy changes we will post the updated version on this page and revise the effective date shown above.